Shree Mahajeevan Stores
(https://shreemahajeevanstores.com)
At Shree Mahajeevan Stores, we strive to maintain transparency and fairness in all transactions while ensuring customer satisfaction. This Refund & Cancellation Policy explains the conditions under which orders may be cancelled, returned, or refunded. By placing an order on our website, you agree to the terms mentioned below.
Order Cancellation
Customers may request cancellation of their order within 24 hours of placing it, provided the order has not yet been processed or shipped. Once an order has been dispatched, it cannot be cancelled. To request a cancellation, customers must contact us at support@shreemahajeevanstores.com with their order number and registered contact details. Cancellation requests are reviewed on a case-by-case basis.
Refund Eligibility
Refunds are applicable only under limited circumstances to maintain product authenticity and hygiene. A refund may be considered if:
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The product received is physically damaged during transit, or
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An incorrect product has been delivered
In such cases, customers must inform us within 48 hours of delivery and provide clear photographic or video evidence. Requests submitted after this time period may not be eligible for consideration.
Non-Refundable and Non-Returnable Products
Due to the spiritual, energized, and belief-based nature of our products, the following items are non-refundable and non-returnable:
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Rudraksha
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Gemstones
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Yantras
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Energized, customized, or made-to-order items
These products are prepared or energized according to traditional practices and are considered final sale once dispatched. We do not accept returns or refunds based on personal beliefs, expectations, or perceived results.
Refund Process
Once a refund request is approved after verification, the refund will be initiated within 7–10 business days. Refunds are processed through the original payment method used during purchase. Please note that shipping and handling charges, if applicable, are non-refundable.
Delayed or Failed Refunds
If a refund has been approved but not received within the stated timeframe, customers are advised to first check with their bank or payment provider. If the issue persists, they may contact us for further assistance.
Product Disclaimer
All astrology and spiritual products offered by Shree Mahajeevan Stores are based on traditional belief systems. Results may vary from person to person, and no guaranteed outcomes, remedies, or life changes are promised. Refunds will not be provided due to dissatisfaction with expected spiritual or astrological results.
Policy Modifications
Shree Mahajeevan Stores reserves the right to modify, update, or revise this Refund & Cancellation Policy at any time without prior notice. Any changes made will be effective immediately upon being published on the website. Customers are encouraged to review this policy periodically.
Contact Information
For any queries related to refunds or cancellations, please contact us at:
📧 support@shreemahajeevanstores.com